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Warranty & support

Training, warranty and after-sales: we stand behind the fit.

Oryx Nova protection is covered by re-cut: if a piece of film needs refreshing, the station cuts it again, under terms that apply by point of sale; Oryx Nova distributors receive onboarding, manuals and after-sales support once a station is installed.

For distributors

Partners are never left alone.

Training, manuals, quality and after-sales for the businesses that run Oryx Nova stations.

Onboarding

Every new partner is trained to cut and install with confidence before the first customer walks in.

Guides and manuals

Machine manuals and installation guides are shared with partners during onboarding, and stay available after.

Ongoing after-sales

A question, a blade, a resupply: we stay reachable after the sale, for the life of the machine.

Quality promise

Every Oryx Nova piece is cut from tested raw material and checked before it leaves. If something is not right, Oryx Nova makes it right.

Get help

A question about an order, a station or a film? Oryx Nova answers by email.

Consumables and resupply

Sheets, blades and mats: what a station consumes.

The film comes in sheets; blades and cutting mats are supplied with the machine. Film resupply is the recurring part of the Oryx Nova model: every cut at the counter consumes film, and a distributor reorders sheets for its stations as they cut, so no station sits idle waiting on stock.

Resupply orders go through the same contact as the first quote; quantities, lead times and pricing travel with the written quote, and the film that arrives is checked piece by piece like the first sheets.

For your customers

The fit, explained at the counter.

What a station can hand to its customers: how to apply the film, how to care for it, and what happens when a fit needs a re-cut.

How to apply

A clean fit in four steps.

  1. 01

    Clean the surface so it is free of dust and fingerprints.

  2. 02

    Align the made-to-measure cut to your device edges and cutouts.

  3. 03

    Lay it down from one side and let it settle, bubble-free.

  4. 04

    Let it set. Films with a self-healing surface erase fine marks over time.

Coverage

If a fitted protector needs refreshing, the Oryx Nova station cuts it again. Coverage terms apply by point of sale: the station, or Oryx Nova directly, gives the details that apply.

Need a hand with your fit?